1. Who We Are
68ji ("we", "us", "our", "the Company") operates the online gaming platform accessible at 68ji.app and all associated sub-domains, mobile interfaces, and software applications (collectively, the "Platform"). 68ji is the data controller responsible for the personal data of registered users ("Players", "you") processed through the Platform.
This Privacy Policy applies to all personal data collected and processed in connection with your use of the 68ji Platform, including account registration, deposits, gameplay, withdrawals, customer support interactions, and promotional activities. It is to be read alongside our Terms & Conditions and Responsible Gaming Policy.
๐ If you have any questions about how 68ji handles your personal data, contact our Data Protection team at
[email protected] before using the Platform.
2. Personal Data We Collect
68ji collects personal data that is necessary to provide the gaming services, comply with legal and regulatory obligations, and maintain the security and integrity of the Platform. The categories of personal data we collect include:
- Identity Data: Full legal name, date of birth, nationality, and government-issued identification document details (e.g., Philippine national ID, passport, driver's licence) collected for age verification and KYC compliance.
- Contact Data: Philippine mobile number, email address, and residential address.
- Financial Data: GCash account details, PayMaya account details, bank account numbers (BPI, BDO, Metrobank, or other nominated banks), transaction history, deposit and withdrawal records.
- Account Data: Username, encrypted password, account preferences, gaming history, bonus uptake records, and session logs.
- Device & Technical Data: IP address, browser type and version, device model and operating system, screen resolution, and mobile network identifier, collected automatically when you access the 68ji Platform.
- Usage Data: Pages visited, games played, bet amounts and outcomes, time and duration of sessions, navigation paths, and click-stream data.
- Communications Data: Records of communications between you and 68ji support, including live chat transcripts, email correspondence, and support ticket content.
- Responsible Gaming Data: Self-exclusion elections, deposit limit settings, session limit configurations, and cooling-off period requests.
68ji collects personal data directly from you (e.g., during registration), automatically through Platform usage (e.g., technical and usage data), and in certain cases from third parties such as payment processors and identity verification providers to fulfil regulatory obligations.
3. How We Use Your Personal Data
68ji uses the personal data collected for the following purposes:
- Account Management: To register and maintain your 68ji account, authenticate your identity at login, and manage account preferences and settings.
- Service Delivery: To process deposits and withdrawals in Philippine Peso, settle wagers, credit winnings, and provide access to the full 68ji game library.
- Regulatory Compliance: To fulfil Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations, verify eligibility (including the 21+ age requirement), and report to relevant authorities as required by Philippine law and PAGCOR regulations.
- Fraud Prevention & Platform Security: To detect, investigate, and prevent fraudulent activity, multiple account abuse, bonus abuse, money laundering, and unauthorised access to the Platform.
- Customer Support: To respond to enquiries, resolve disputes, process complaints, and maintain records of communications for quality assurance purposes.
- Responsible Gaming: To administer deposit limits, session limits, self-exclusion elections, and cooling-off periods elected by Players, and to monitor for indicators of problem gambling behaviour.
- Platform Improvement: To analyse usage patterns, identify technical issues, and improve the performance, features, and user experience of the 68ji Platform.
- Marketing Communications: Where you have provided consent or where permitted under applicable law, to send promotional offers, bonus notifications, and relevant gaming content by SMS or push notification.
68ji does not sell your personal data to third parties for their own marketing purposes under any circumstances.
4. Legal Basis for Processing
68ji processes your personal data on the following legal bases as applicable under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations:
- Contractual Necessity: Processing necessary to perform the contract between you and 68ji, including account creation, service delivery, and transaction processing.
- Legal Obligation: Processing required to comply with applicable Philippine laws and regulations, including PAGCOR licensing requirements, AML/KYC obligations, and tax reporting duties.
- Legitimate Interests: Processing necessary for 68ji's legitimate interests, including fraud prevention, platform security, responsible gaming monitoring, and service improvement, provided such interests are not overridden by your data protection rights.
- Consent: Processing based on your freely given, specific, informed, and unambiguous consent, including for marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.
5. Data Sharing & Disclosure
68ji may share your personal data with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
- Payment Processors: GCash (Mynt), PayMaya (PayMongo/PLDT), BPI, BDO, Metrobank, and other nominated financial institutions, for the sole purpose of processing your deposits and withdrawals.
- Identity Verification Providers: Third-party KYC and AML compliance service providers who assist 68ji in verifying identity documents and screening against regulatory watchlists.
- Game Technology Providers: Licensed game studios and platform technology providers (e.g., JILI, PG Soft, Pragmatic Play) who may receive anonymised or pseudonymised session data for game performance and RTP auditing purposes.
- Regulatory Authorities: PAGCOR, the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), and other competent Philippine authorities where disclosure is required by law or court order.
- Responsible Gaming Bodies: Self-exclusion registers and problem gambling support organisations, to give effect to a Player's self-exclusion election or at the direction of a competent authority.
- Professional Advisors: Lawyers, auditors, and accountants acting as service providers to 68ji, subject to professional confidentiality obligations.
All third-party service providers engaged by 68ji are contractually required to process personal data only in accordance with 68ji's instructions and this Privacy Policy, and to maintain appropriate technical and organisational security measures.
6. Cookies & Tracking Technologies
The 68ji Platform uses cookies and similar tracking technologies to operate core Platform functions, remember your preferences, and analyse usage patterns. The categories of cookies used on 68ji are:
- Strictly Necessary Cookies: Essential for Platform operation, including maintaining your authenticated session, remembering your language and currency preferences, and ensuring security functions operate correctly. These cannot be disabled.
- Analytical Cookies: Used to collect anonymised data about how Players use the Platform โ pages visited, session duration, game categories accessed โ to help 68ji improve the user experience.
- Functional Cookies: Allow the Platform to remember choices you make (such as your preferred game category or notification settings) to provide a more personalised experience.
You may manage cookie preferences through your browser settings. Note that disabling non-essential cookies will not affect your ability to access the core 68ji gaming services, but some personalisation features may be unavailable.
7. Data Retention
68ji retains personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, regulatory, accounting, and reporting requirements.
- Active Account Data: Retained for the duration of your registration on the 68ji Platform plus five (5) years following account closure, in accordance with PAGCOR record-keeping requirements and AML obligations.
- Financial Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, as required by Philippine AML regulations.
- KYC Documentation: Retained for five (5) years following account closure or the last transaction, whichever is later.
- Customer Support Records: Retained for three (3) years from the date of the last interaction.
- Self-Exclusion Records: Retained indefinitely to prevent re-registration during any exclusion period and to maintain a responsible gaming audit trail.
Following the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents reconstruction of the original data.
8. Your Data Rights
Under the Philippine Data Privacy Act of 2012 and its Implementing Rules, you have the following rights with respect to your personal data processed by 68ji:
- Right to Be Informed: The right to be notified of the purposes and manner of processing of your personal data โ as set out in this Privacy Policy.
- Right of Access: The right to obtain a copy of the personal data 68ji holds about you and information about how it is processed.
- Right to Rectification: The right to request correction of inaccurate or incomplete personal data held by 68ji.
- Right to Erasure / Blocking: The right to request deletion or blocking of your personal data where it is no longer necessary for the original processing purpose, subject to 68ji's legal and regulatory retention obligations.
- Right to Object: The right to object to the processing of your personal data for direct marketing purposes or processing based on legitimate interests.
- Right to Data Portability: The right to receive a structured, machine-readable copy of personal data you have provided to 68ji, where processing is based on consent or contractual necessity.
- Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe 68ji has processed your personal data in violation of applicable data protection law.
To exercise any of the above rights, submit a written request to [email protected] with the subject line "Data Rights Request" and your registered account details. 68ji will respond within fifteen (15) working days of receiving a verifiable request.
9. Data Security
68ji implements appropriate technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:
- SSL/TLS encryption on all data transmissions between your device and the 68ji Platform;
- Encryption of sensitive data fields (including passwords and financial identifiers) at rest using industry-standard algorithms;
- Role-based access controls ensuring that only authorised 68ji personnel access personal data on a strict need-to-know basis;
- Multi-factor authentication on all internal administrative systems;
- Regular security audits, penetration testing, and vulnerability assessments of Platform infrastructure;
- Incident response procedures for detecting, containing, and notifying relevant authorities and affected individuals of any personal data breach in accordance with NPC notification requirements.
๐ While 68ji employs robust security measures, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your 68ji account credentials.
10. Children's Privacy
The 68ji Platform is strictly intended for adults aged 21 years and above in accordance with PAGCOR regulations and applicable Philippine law. 68ji does not knowingly collect personal data from individuals below the age of 21.
If 68ji becomes aware that personal data has been collected from a person under 21 years of age, such data will be deleted promptly and the associated account will be permanently closed. If you believe a minor has registered an account on 68ji, please contact us immediately at [email protected].
11. International Data Transfers
68ji's primary data processing infrastructure is located within the Asia-Pacific region. Certain third-party service providers engaged by 68ji โ including game technology providers, cloud hosting services, and KYC verification providers โ may process personal data in jurisdictions outside the Philippines.
Where such international transfers occur, 68ji ensures that adequate safeguards are in place in compliance with the Philippine Data Privacy Act, including contractual protections that require recipient organisations to maintain data protection standards equivalent to those applicable in the Philippines. 68ji does not transfer personal data to jurisdictions that do not provide an adequate level of data protection without implementing additional safeguards.
12. Changes to This Privacy Policy
68ji reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Material changes will be communicated to registered Players via email or in-platform notification at least seven (7) days prior to the effective date, except where immediate changes are required for legal or security reasons.
The "Last Updated" date at the top of this Privacy Policy indicates when the current version came into effect. Your continued use of the 68ji Platform following the effective date of any amendment constitutes your acknowledgment of the updated Privacy Policy.
13. Contact & Data Protection Enquiries
For any questions, requests, or complaints relating to this Privacy Policy or 68ji's data processing practices, please contact us:
- Data Protection Contact: [email protected] (subject: "Privacy / Data Rights")
- In-Platform Support: Live chat available 24/7 from your logged-in 68ji account
- Regulatory Authority: National Privacy Commission of the Philippines โ for unresolved data protection complaints
68ji is committed to resolving data privacy concerns promptly and transparently. All written requests to exercise data rights are acknowledged within two (2) working days and resolved within fifteen (15) working days of identity verification.